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Frequently Asked Questions
Create a free account, run your first SBS mapping in under 5 minutes. Our onboarding wizard will guide you through the initial setup and data connection process.
We offer monthly and annual plans. Credits are charged per query, and you can monitor your usage in real-time from the Billing dashboard. Annual plans receive a 20% discount.
Navigate to Settings → Billing, choose your new plan. Changes to upgrades are applied immediately, while downgrades take effect at the end of your current billing cycle.
Yes. All data is encrypted at rest (AES-256) and in transit (TLS 1.3). We sign Business Associate Agreements (BAA) with all enterprise customers and maintain strict audit logs.
Our system achieves 97%+ accuracy on standard ICD-10-CM → SNOMED CT mappings. The AI-driven engine is continuously trained on verified clinical datasets to ensure high precision.
Yes. You can export mapping results as CSV, JSON, or X12 format from the Tools page. Enterprise users also have access to our REST API for automated data synchronization.